My website has been down for the past 12 hours

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  quicstick619 · Member · Aug 7, 2018 at 10:13 pm

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  I am getting error 500, I cannot log in into my wordpress admin. I called a third party company and said that everything has been deleted. Why and what can I do?

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  dkmyta · Member · Aug 7, 2018 at 10:14 pm

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  Hey there,

  What is the URL for the website that you need help with?

  Cheers

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  quicstick619 · Member · Aug 7, 2018 at 10:16 pm

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  Hi,

  QuicStick.com

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  dkmyta · Member · Aug 7, 2018 at 10:26 pm

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  It looks as though the website that you require assistance with is a self-hosted WordPress.org site rather than WordPress.com.

  This forum is designed to help clients hosted by WordPress.com. For more information on the difference between the two please check out this link: https://en.support.wordpress.com/com-vs-org.

  If you are in need of support for your self-hosted website you may be able to find an answer on the WordPress.org support page at the link provided: https://wordpress.org/support/ or as an alternative you may want to contact your hosting provider.

  Hopefully this helps!

  Cheers