My website has been hacked

• 

  mirage1306 · Member · Sep 22, 2015 at 8:10 pm

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  http://www.hairitagesalon.com.au

  That is my website. It has been hacked / defaced.
  I can’t log in to my account. Apparently my username does not exist. So I created this account so I can contact you / Support.

  Please help as I do not know what to do.

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Sep 22, 2015 at 9:43 pm

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  You need to contact your web host.

  hairitagesalon.com.au is hosted by Crucial Paradigm
  WHOIS: Click Here
  IP Address: 203.98.75.57
  Name Servers:
  ns32.crucialdns.com
  ns31.crucialdns.com

  We provide support here only for blogs hosted by WordPress.COM like this one http://heidisigngraphics.wordpress.com/ We do not provide support for WordPress.ORG software installs. You are posting to the wrong support forum.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  If you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page