My website has been hacked

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  karismcraept · Member · May 8, 2019 at 7:54 pm

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  Both myself and clients are unable to access my site karismcrae.com as it seems to have been hacked and all traffic is being redirected to a movie download site. I have not made any changes or even used my site within the dashboard for some time so have no idea why or how this is happened neither am i able to access my dashboard to investigate it further. Please helps I am losing business.

  The blog I need help with is: (visible only to logged in users)

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  arvindsinghu · Member · May 9, 2019 at 11:53 am

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  Hi @karismcraept,

  Your site karismcrae.com is using the self-hosted version of WordPress, and you need to seek help at the WordPress.org forums:

  https://wordpress.org/support/forums/

  These forums are for WordPress.com hosted sites only :)

  WordPress.com vs. WordPress.org

  Thanks !!!

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  kokkieh · Staff · May 9, 2019 at 12:07 pm

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  Hi there,

  Your site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider. We cannot help with this in the WordPress.com forums.

  Please contact your hosting provider, Hostgator.com, for help with this.