My Website has been Trashed and I cannot access my admin account

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  millennialmakerco · Member · Dec 29, 2021 at 4:22 pm

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  I got WordPress through Siteground. I was trying to rest my blog and used a plugin called WordPress Reset Plugin that trashed my site and apparently my account with you all so I am unable to edit my blog through the back in. My transaction ID for Siteground is [redacted by staff].

  WP.com: Yes
  Correct account: Unknown

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  staff-mckluskey · Staff · Dec 30, 2021 at 2:39 pm

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  Hi there!

  I’m afraid we won’t be able to help you here, as your site is hosted with Siteground, and not with WordPress.com.

  I’d recommend either contacting Siteground directly or asking for help at https://wordpress.org/support/forums/.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites hosted elsewhere; we can only assist with sites hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
  https://wordpress.com/support/com-vs-org/.