My website has disapeared

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  sandracasa1 · Member · Aug 30, 2017 at 8:03 am

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  My website is down http://www.sandracasa.com not sure for how long…maybe a week…why I cant even log into the link to update my website..Please help?

  The blog I need help with is: (visible only to logged in users)

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  taniametalli · Member · Aug 30, 2017 at 8:17 am

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  Hi there,

  It looks like you have a self hosted WordPress.org website and not one hosted on WordPress.com.

  This is the forum for WordPress.com.

  For help with WordPress.org websites please see here: 
  https://wordpress.org/support/

  To learn about the difference between the two please see here: 
  https://en.support.wordpress.com/com-vs-org/

  Additionally you can contact your hosting provider.

  Hope it helps.

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  sandracasa1 · Member · Aug 30, 2017 at 12:43 pm

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  I know this the problem is I cant even get in and log in to word press.org ….its states im not registered. ugh…
  http://www.sandracasa.com/wp-admin/ this doesnt even work…can anyone out there help me.

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  jameshelps · Member · Aug 30, 2017 at 12:54 pm

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  Hi sandracasa1,

  As @taniametalli pointed out, you’re a self hosted WordPress.org website and this forum is for those hosted by WordPress.com

  Your hosting company appears to be called BlueCentral Pty Ltd Hosting Solutions. You’ll have to contact them to determine what’s wrong with the hosting of your site.

  -James

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  sandracasa1 · Member · Aug 30, 2017 at 1:00 pm

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  Thank you I am self hosted on on word press org and when i go to the link to post on there forum I cant because i cant even log in as a user. so As you see me on here as a member i dont have the luxury to do that on wordpress.org self host :( …..I have contacted blue central as they host my email address on the website they don’t host the actual website.
  I have had this website for 4 years no issues and now gone.

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  jameshelps · Member · Aug 30, 2017 at 5:55 pm

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  Hi sandra,

  You have a free WordPress.com site (sandracasadotme.wordpress.com) and that is why it is showing you as a member here.

  If you visit https://wordpress.org/support/, you’ll see in the top right corner that you can click the Register button and create an account to participate in their forums.

  As your site is not working though, you should figure out who is hosting your WordPress site, as they will likely be the one’s to contact.

  -James