My website has disappeared

• 

  finnbargreville · Member · Jun 26, 2021 at 12:24 am

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  My website has disappeared. I tried to log in to WordPress and it said that I’ve been hacked and that I no longer own a WordPress website even though I just paid my yearly fees.
  Does anyone know what to do?

  The site I need help with is kollectivebykenzie.com. It is not hosted by WordPress.com or connected with Jetpack. This site is not linked to my WordPress.com account.

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  ryrhino00 · Member · Jun 26, 2021 at 2:49 am

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  Hi,

  This forum is for sites hosted with WordPress .com

  Your site is using hosting with WordPress .org
  software.

  WordPress.com and WordPress.org are two independent entities, and things do not work the same on each of those versions.

  Your site hosting information can be seen at this link.

  https://gwhois.org/kollectivebykenzie.com+dns

  Please contact your hosting provider’s support for help.

  For general help with your site please use the WordPress.org forum for help.

  You will need to create an account there to be able to use that forum.

  https://wordpress.org/support/forums/

  If you want to know the differences between .com and .org please read this document.

  https://wordpress.com/com-vs-org/