my website has disappeared
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my website has disappeared
Self-declared URL: conservarnuestroentorno.org
Jetpack: Unknown
WP.com: UnknownThe blog I need help with is: (visible only to logged in users)
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Hi there,
Thank you for reaching out to us at WordPress.com. I understand your concern about your website not being accessible. However, I’d like to clarify that your site appears to be hosted on an external hosting provider and not on our WordPress.com managed hosting. Due to this, our ability to assist with direct investigations or adjustments to sites not hosted on our platform is limited.
To give you a bit more insight, our managed hosting at WordPress.com provides an environment specifically tailored for WordPress sites. This ensures optimized performance, security, and ease of use, among other benefits. If you’d like to learn more about our managed hosting, you can check out the following link:
https://wordpress.com/hosting/For website owners like yourself, who might be considering a transition to our managed hosting, we offer an easy-to-use migration plugin to simplify the process. By using this plugin, you can seamlessly move your website to WordPress.com without the technical hassles that might come with migrations. If this interests you, you can find more information about the migration process and our plugin at:
Use the Move to WordPress.com plugin to migrate a self-hosted WordPress site to WordPress.com. Follow the steps in this guide to import your site (including your content, media, plugins, and theme) directly from your wp-admin dashboard. Prerequisites To follow the steps in this guide, you will need: Your source site: a WordPress site with any other hosting provider (referred to as a seLastly, I understand the importance of getting assistance for your current issue. Given that your site uses the open-source version of WordPress, the community support forums for this version would be an ideal place to seek guidance. The community and experts there have a wealth of experience with the open-source WordPress software, and they’re in the best position to help you troubleshoot and resolve your concerns. You can post your query or browse through solutions here:
https://wordpress.org/support/forum/how-to-and-troubleshooting/I hope this provides some clarity and direction for your next steps. Please don’t hesitate to let us know if you have any other questions or if there’s anything else we can assist you with.
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