My website has gone down
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Just logged onto my website http://www.alastairsemplecoaching.co.uk today and got this message on the screen
Warning: require_once(/var/sites/a/alastairsemplecoaching.co.uk/public_html/wp-content/plugins/jetpack/class.jetpack.php): failed to open stream: No such file or directory in /var/sites/a/alastairsemplecoaching.co.uk/public_html/wp-content/plugins/jetpack/jetpack.php on line 68
Fatal error: require_once(): Failed opening required ‘/var/sites/a/alastairsemplecoaching.co.uk/public_html/wp-content/plugins/jetpack/class.jetpack.php’ (include_path=’.:/usr/local/php-5.6.37-flock/lib/php’) in /var/sites/a/alastairsemplecoaching.co.uk/public_html/wp-content/plugins/jetpack/jetpack.php on line 68
Sadly I am not an IT person as such and am unable ot know what to do to reslove this problem or know indeed what has happened
can you help me please
The blog I need help with is: (visible only to logged in users)
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Hi,
It appears that your website uses the self-hosted version of WordPress rather than WordPress.com, which is what this forum is designed to help with. Note the difference here: https://en.support.wordpress.com/com-vs-org/
You may be able to find help here: https://wordpress.org/support/ or alternatively contact your hosting provider.
If it’s a specific issue with Jetpack, you can contact them here: https://jetpack.com/contact-support/
Hope this gets fixed soon!
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