My website has stopped working

• 

  allisonbriggs5 · Member · Aug 5, 2022 at 7:42 pm

  • Copy link
  • Add topic to favorites

  Hi, my website is no longer online, i know i have paid for the registration until 2023 and it was built with wordpress and i can no longer see it and can’t get intouch with the person who built and hosted it, can you help me. (email visible only to moderators and staff)

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

• 

  staff-ozmodiar · Staff · Aug 5, 2022 at 9:35 pm

  • Copy link

  Hi,

  What is the URL of the site you are trying to access? We’ll be happy to take a look and see if we can help.

• 

  allisonbriggs5 · Member · Aug 6, 2022 at 6:04 am

  • Copy link

  http://wwwbriggsaccountancyservices.co.uk/

• 

  fstat · Staff · Aug 6, 2022 at 8:20 am

  • Copy link

  We’re WordPress.com, the hosting provider, and we can only provide support for sites hosted on our platform. Your site is using the WordPress software, and it’s hosted elsewhere. So, you need to contact your web developer and hosting provider to figure out what happened to your site.

  If you can’t reach out to them, then the folks over at the WordPress.org support forums (https://wordpress.org/support/forums/) can help you figure out your next steps.