My website in trouble

  • Unknown's avatar

    I’m feeling very sad and embarrassed since I’ve seen a porn ad on my E-commerce website. On my website, I started the Products category is a computer and mobile accessories, gaming consoles, fitness band I have screenshots
    Or anything needs to provide you kindly tell me.
    https://1door.store
    Please help me out
    Thank you

  • Unknown's avatar

    Your site is not hosted on WordPress.com servers. It is using the WordPress.org software at another hosting provider.

    More precisely, it is a site using the open-source WordPress software (from WordPress.org) but hosted with Namecheap.

    You can get more information about the differences between WordPress.org software and WordPress.com here: https://wordpress.com/support/com-vs-org/

    Unfortunately, the staff members can not access files or data for sites hosted elsewhere because WordPress.com and WordPress.org are separate entities.

    Nevertheless, WordPress.org documentation also provides excellent resources for sites using the open-source WordPress.org software:
    https://wordpress.org/support/

    And you can find support at the WordPress.org forum as well: https://wordpress.org/support/forums/

    Furthermore, you can also get in touch with your hosting provider’s support team at Namecheap.

  • Unknown's avatar

    Hi there :)

    Your site is not hosted on WordPress.com servers. It is using the WordPress.org software at another hosting provider.

    More precisely, it is a site using the open-source WordPress software (from WordPress.org) but hosted with Namecheap.

    You can get more information about the differences between WordPress.org software and WordPress.com here: https://wordpress.com/support/com-vs-org/

    Unfortunately, the staff members can not access files or data for sites hosted elsewhere because WordPress.com and WordPress.org are separate entities.

    Nevertheless, WordPress.org documentation also provides excellent resources for sites using the open-source WordPress.org software:
    https://wordpress.org/support/

    And you can find support at the WordPress.org forum as well: https://wordpress.org/support/forums/

    Furthermore, you can also get in touch with your hosting provider’s support team at Namecheap.

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