My website is down

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  rosiegraph · Member · Feb 23, 2021 at 3:06 pm

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  Hi, I recently change my website host from wordpress.com to Bluehost and today I cancel my domain subscription (rosiegraph.com) on my WordPress account. I thought I have to do it to blue host be able to show my website I’m building there.
  after that I loose all of my new pages I had created for the new website. what should I do? I’m freaked out. Please help me

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  staff-doublebassd · Staff · Feb 23, 2021 at 5:36 pm

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  Hi there,

  I see that rosiegraph.com is activated under your account. If you want to use the domain for your site hosted on Bluehost, you can either point the nameservers over to Bluehost:

  https://wordpress.com/support/move-domain/change-name-servers/#changing-name-servers-to-point-away-from-wordpress-com

  Or you can transfer the domain over to Bluehost:

  https://en.support.wordpress.com/transfer-domain-registration/

  Hope that helps.

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  rosiegraph · Member · Feb 23, 2021 at 5:46 pm

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  Hi there,
  thank you so much.
  Now how can I askwordpress.com to unlock the domain, disable the domain privacy and send the EPP code to my email address?

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  staff-blorbo · Staff · Feb 23, 2021 at 7:30 pm

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  To do that, please follow the steps at https://wordpress.com/support/move-domain/transfer-domain-registration/