My website is down

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  coachcamventer · Member · Jul 26, 2021 at 9:58 am

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  My website just displays a ‘Fatal Error’ and I don’t know how to reslove it.

  Site: https://coachcamventer.wordpress.com.
  WP.com: Yes
  Correct account: Yes

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  aisajib · Member · Jul 26, 2021 at 3:54 pm

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  Hi there!

  I visited your site at https://coachcamventer.wordpress.com/ and I can see that it’s loading fine on my end. Are you still seeing this error on this site or were you referring to a different site? Can you share the link to your site if you see this on a different site?

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  coachcamventer · Member · Jul 26, 2021 at 4:12 pm

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  Thanks for your reply. The website I’m having issues with is http://www.cameronventer.com

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  deancroyal · Staff · Jul 26, 2021 at 5:05 pm

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  Hi there – The error you have there specifically mentions your theme “Salient”.

  What we recommend next is to reach out to the creators of the theme for a bit more help. This can be done one of a couple of ways.

  1. If you bought the theme from a theme-selling site like themeforest.net, reach out to their support.

  2. If you can locate the creators of the theme (they may have a website), reach out to their support team for more help.

  We’re redirecting you for a couple of reasons. First, we’re not able to provide theme support here in the WordPress.com forums. Second, the WordPress.com forums are for sites that are hosted by us. Your site is using WordPress, but is hosted elsewhere. The info we provided above should help you get closer to resolving the issue. Good luck.

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  coachcamventer · Member · Jul 26, 2021 at 5:15 pm

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  Thank you. Your advice is very helpful. Wish me luck:)