My website is Down

  • Unknown's avatar
    reg2333 · Member ·

    Hello Everyone,

    My Website has been down and I would like to restore my website to its last working condition.
    I am looking for a way for me to be able to pay the premium so I could get some sort of support from WordPress.

    But it was very sudden and now I am unable to go to my website administration page: http://www.catu.edu/wp-admin/

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    thesacredpath · Member ·

    Hi there, the http://catu.edu/ site is not hosted here at WordPress.com, but at Digital Ocean hosting, so we would not be able to help with that site, but I see the site is back up and running.

    Here at WordPress.com, we do have a managed hosting package, such as the Business Plan, which would be very similar to what you have at Digital Ocean. We have managed hosting, which means that we take care of updates and continually monitor for security issues so that you can concentrate on your site.

    In addition, we do daily full backups of your site and if something goes wrong, you can restore your site from one of the backups with just a few clicks and have things back up and running quickly. You also have 24/7 access to our Live Chat and email support in case you run into issues.

    If you would like to discuss the possibility of migrating your site over to WordPress.com hosting, we are here and happy to answer any questions.

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