My website is down

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  marivimora · Member · Jul 3, 2023 at 7:23 pm

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  My website is down, I have already tried deactivating plugins to see where the error is and I can’t see it, I also have Admin access and yet it takes me out of my login every time I try to do something and I have to log in again

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  staff-dragon · Staff · Jul 3, 2023 at 9:34 pm

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  Hey there,

  I checked your site boostlocals.com and it looks like it is not hosted here on WordPress.com. Since the domain is pointed to BlueHost, I am guessing the site is hosted there with WordPress.org open-source software.

  This forum is only dedicated to WordPress.com sites.
  If you’d like to know more about the difference between WordPress.com and WordPress.org, check the page linked below: https://en.support.wordpress.com/com-vs-org/

  For assistance with this issue, I recommend reaching out to your hosting provider directly. If you are interested in WordPress.com hosting, we would love to host your site here and would be happy to help transfer the site and troubleshoot this issue with you.

  Hope this helps!