My website is down

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  mystictarotpsychic · Member · Jun 30, 2018 at 3:58 pm

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  I keep getting a 500 error when I go to my website. It’s been about 4 days now.

  The blog I need help with is: (visible only to logged in users)

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  torres126 · Member · Jun 30, 2018 at 3:59 pm

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  Hi there,

  http://mystictarotpsychic.wordpress.com/ loads fine for me, but there isn’t much content on it, so are you referring to another site?

  If so, could you please give the URL of that website? Bare in mind that it seems likely that your website uses the self-hosted version of WordPress rather than WordPress.com, which is what this forum is designed to help with. Note the difference here: https://en.support.wordpress.com/com-vs-org/

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  mystictarotpsychic · Member · Jun 30, 2018 at 6:14 pm

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  Mystictarotpsychic.com

  I do believe it is selfhosted. I didn’t create the website myself so I’m in the dark about it all. How do I get it on wordpress.com?

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  torres126 · Member · Jun 30, 2018 at 6:55 pm

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  Hi,

  Yes, it appears that your website uses the self-hosted version of WordPress (hosted by CyrusOne) rather than WordPress.com, which is what this forum is designed to help with. Note the difference here: https://en.support.wordpress.com/com-vs-org/

  In terms of your website being down, you may be able to find help here: https://wordpress.org/support/

  You can learn about moving from self-hosted to WordPress.com here: https://en.support.wordpress.com/moving-from-self-hosted-wordpress-to-wordpress-com/

  Hope this gets fixed soon!