My website is down.

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  bryanallenlamb · Member · May 6, 2020 at 1:18 am

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  Can you help me get my website back up?

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  staartmees · Member · May 6, 2020 at 4:51 am

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  What is the URL of your site?

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  kathyg75 · Member · May 7, 2020 at 7:02 am

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  My site is down! Please help!

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  kathyg75 · Member · May 7, 2020 at 7:35 am

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  My site URL is kathydiane.com

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  kruttikaphalke · Member · May 7, 2020 at 7:54 am

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  Hi kathyg75,

  Request you to please start with your own new thread.

  This thread is created by bryanallenlamb and here the updates will be of bryanallenlamb’s thread.

  Thanks.

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  staff-mckluskey · Staff · May 7, 2020 at 10:17 am

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  @kathyg75, since your site is not hosted with WordPress.com (it is a site using the open-source WordPress software, from WordPress.org, but hosted with Bluehost), you’ll want to reach out to them directly about it or write on the community forums: https://wordpress.org/support/forums/

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:

  WordPress.com vs. WordPress.org

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.