My website is down, and I don’t know what happened.

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  greubleasophie0f9bd5306e · Member · Nov 21, 2021 at 6:26 pm

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  My website is down, and I don’t know what happened.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Nov 21, 2021 at 11:23 pm

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  Hi there,

  We can’t help directly because we don’t host your site on our WordPress.com managed hosting. As a result we don’t have the ability to take a closer look at your site.

  Instead your host (Bluehost) uses the open-source variant of the WordPress platform which functions differently than what we offer here on WordPress.com. The good news that Bluehost would also be able to help you with this. You can check in with their support team here: https://www.bluehost.com/contact

  Hope this helps point you in the right direction!