My website is down and it won’t allow me to log in.
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Hello,
I can not log into my website even though it have all the info, it says the user doesn’t exist. This is following my discovery that my site is down. I think I was hacked but I can’t seem to contact anyone to help me. I am a paid user and my domain is paid for as well through host gator. I am using this log in to even have access to this forum, it does not house my website. If anyone can help me that would be amazing! Everything I had is lost. -
Hi there!
Please share your exact site URL so that we can help you in a better way.
Thanks.
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Picturethisalaska.com, it’s a local gift shop website not what will sometimes pop up is a reroute site to other Alaskan businesses.
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Hi there!
The site you’re referring Picturethisalaska.com is not hosted on WordPress.com. Your site is a self-hosted WordPress.org site.
Name Servers :
NS7.ROOKDNS.COM
NS8.ROOKDNS.COMThis is a public forum which provides support only for the sites hosted on WordPress.com
You can seek help for WordPress.org sites here: https://wordpress.org/support/
You can post your question in WordPress.org forum:
https://wordpress.org/support/forum/miscellaneous/#new-postFor more information here is the support documentation link below:
https://codex.wordpress.org/Thanks!
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