my website is down (error: connection…etc.)

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  srush2014 · Member · Mar 4, 2022 at 5:45 pm

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  I checked with Hostgator (my web host -I’m ok there…) but somehow my website is completely non-functional. what gives? :(

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  srush2014 · Member · Mar 4, 2022 at 5:46 pm

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  http://stephenjrushmusic.com/

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  ericfri · Staff · Mar 4, 2022 at 6:18 pm

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  Hi there,

  The website you’ve posted is using the open-source WordPress.org and this forum is for the hosted WordPress.com platform.

  https://wordpress.com/support/com-vs-org/

  The problem is a database connection issue. Here is a support article from WordPress.org

  https://wordpress.org/support/article/common-wordpress-errors/#error-establishing-database-connection

  If you don’t have the connection details, you’ll need to contact your web host for that information, only they will know it.

  If you have any other questions, I would suggest posting in the WordPress.org forums.

  https://wordpress.org/support/forums/

  Cheers,
  Eric