My website is down it has been over 4 days now!! It reads http error 500

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  dancemdc · Member · Dec 13, 2018 at 4:06 pm

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  My website is down it has been over 4 days now!! It reads http error 500. PLEASE HELP

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  darciemg · Staff · Dec 13, 2018 at 6:23 pm

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  Sorry your site is down! We won’t be able to give advice without knowing the website address. Can you let us know what site that’s happening on?

  If your site isn’t hosted at WordPress.com, you’ll want to see the WordPress.org forums for support. https://en.support.wordpress.com/com-vs-org/

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  eileenmcm221 · Member · Dec 19, 2018 at 11:07 pm

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  Hi I’m having a similar problem with a site I’m helping to run http://shop.thenewdundeeemporium.com it’s been down for a while and nothing I do seems to fix it. Apparently there’s a temporary DNS error with the code INET_E_RSEOURCE_NOT_FOUND

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  arvindsinghu · Member · Dec 19, 2018 at 11:35 pm

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  Hi @eileenmcm221,

  It looks like you’re in the wrong forum. Your site is using the self-hosted version of WordPress, and you need to seek help at the WordPress.org forums:

  https://wordpress.org/support/forums/

  These forums are for WordPress.com hosted sites only. If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

  WordPress.com vs. WordPress.org

  Thanks