My website is giving me an error

  • Unknown's avatar

    Briefly unavailable for scheduled maintenance. Check back in a minute.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hello there,

    I just checked your site and it’s up now.

    Also, I can see your site is not hosted on WordPress.com and uses open-source WordPress software (from WordPress.org) and this forum is focused on sites hosted on WordPress.com.

    The WordPress.com and WordPress.org sites are completely different: https://wordpress.com/support/com-vs-org

    :)

  • Unknown's avatar

    One of the reasons the “This site can’t be reached” error is so frustrating is that Chrome can be unclear about what causes it. Moreover, the message can appear alongside a broad range of error codes.

    How to Fix the “This Site Can’t Be Reached” Error (5 Ways)
    For this section, we’re going to walk you through five ways (from least to most complicated) to troubleshoot the “This site Astro Luna can’t be reached” error. Let’s start with the simplest fix, which involves checking your connection.

    1. Restart Your Internet Connection
    Even if you have a working internet connection, the “This site can’t be reached” error can appear if there’s any type of error with it. Although it may sound too simple, restarting your router or modem can often resolve this problem quickly.

    Since restarting your connection usually only takes a minute or two, this is the first solution you should try. Most internet service providers (ISPs) will recommend disconnecting your router’s power cable and waiting a full minute before reconnecting it. Once it’s back on, wait for your internet connection to reset, and then try re-accessing the website.

    2. Disable Your Firewall and Antivirus
    In many cases, your operating system’s (OS) built-in firewall — or whichever software you use — can block pages aggressively and prevent your computer from establishing a connection to them. The easiest way to figure out if that’s the problem is to temporarily disable your firewall and antivirus software, and try visiting the site again.

    Depending on what OS you’re using, you’ll need to follow a different set of steps to disable the built-in firewall. You can use the following articles for guidance:

    How to Disable the Windows firewall
    How to Disable the Firewall in macOS
    As for disabling your antivirus software, your settings will depend on the tool you’re using. In our experience, it’s rare for your firewall to block you from loading a website unless it’s truly dangerous.

    If disabling your firewall and antivirus software doesn’t work, it’s time to try a different method. Don’t forget to reactivate both before moving on.

    3. Clear Your Browser Cache
    While you navigate the web, Chrome stores a lot of data and files from the websites you visit. Your browser stores those files in a local cache, so it doesn’t have to reload sites in full every time you visit them.

    In some cases, you might run into the “This site can’t be reached” error due to problems with your cached files. To solve that issue, you’ll need to clear your browser cache.

    Assuming that you’re using Chrome, you can do that by going to Settings > Privacy and Security > Clear Browsing Data and selecting the Cached Images and Files option:

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