My website is gone

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  revsparkyg · Member · May 21, 2019 at 3:20 pm

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  My website has disappeared. the address was http://www.umcgeneva.org

  We can’t get logged in to that account either…it keeps saying the password is incorrect and when we ask for an email to reset it, nothing comes to our email account which is (email visible only to moderators and staff)

  The blog I need help with is: (visible only to logged in users)

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  mlbnkm1 · Member · May 21, 2019 at 3:27 pm

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  Hello,

  It looks like you are using a self-hosted version of WordPress. This forum is exclusively for WordPress.com sites. The support forum for self-hosted WordPress installations is here.

  https://wordpress.org/support/

  To read about the differences between WordPress.com and Self-hosted WordPress, follow this link.

  WordPress.com vs. WordPress.org

  Regards,
  Melbin Mathew

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  revsparkyg · Member · May 21, 2019 at 3:30 pm

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  I have to log into that site, but I can’t log in because all of our information is gone.

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  mlbnkm1 · Member · May 21, 2019 at 3:37 pm

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  Hello,

  If you can’t log in to the site with your existing username and password, you can try resetting the password with the help of your server administrator (or by yourself) by logging into the WordPress database.

  Please find a guide for this below.

  https://wordpress.org/support/article/resetting-your-password/

  Regards,
  Melbin Mathew