MY WEBSITE IS GONE!!

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  tskindeep · Member · Oct 10, 2020 at 4:24 pm

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  I am in DESPERATE need for help!! Yesterday, my website disappeared and I’m not able to log on to my admin on wordpress either. PLEASE HELP!!!

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  austinsangs · Member · Oct 10, 2020 at 4:33 pm

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  Hello there!

  Will you please provide the URL of the site that you need help with?

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  tskindeep · Member · Oct 10, 2020 at 4:44 pm

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  skindeepjacksonville.com

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  austinsangs · Member · Oct 10, 2020 at 5:17 pm

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  I’m afraid that your site is not hosted here with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Wild West Domains.

  You can look for help at the community forums here:
  https://wordpress.org/support/forums/

  To learn about the differences between WordPress.com and WordPress.org, visit:

  WordPress.com vs. WordPress.org

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  staff-ozmodiar · Staff · Oct 10, 2020 at 10:58 pm

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  Hi,

  It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.

  We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:

  https://wordpress.org/support/forums/

  Your webhost’s support team may also be able to assist.

  If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

  WordPress.com vs. WordPress.org

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  staff-ozmodiar · Staff · Oct 10, 2020 at 11:00 pm

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  Based on your domain’s nameservers, it looks like your host is GoDaddy. I would encourage you to contact their support team.