My website is gone

  • Unknown's avatar
    missesha973 · Member ·

    My website was set up through wordpress and it is completely gone. when I check google it says ‘looks like I don’t have an active domain connection’ but that’s how I set up my page the first time. Please help me get my website back.

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    Can you tell us the URL of the site you’re looking for?

    I see you bought and then cancelled a personal plan for the WordPress.com site, reallifecoachingwithesha.wordpress.com, but that site is only a few days old and completely empty.

    As part of the plan you had also added a domain connection upgrade for the domain, reallifecoachingwithesha.com, but that domain is currently pointed to a site hosted at https://wildcard.net.uk/. That site has no connection at all with WordPress.com, so if that’s the site you’re trying to access, we cannot help you here.

    In that case, please contact support at Wildcard directly for help.

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