my website is gone
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my website is gone
Self-declared URL: https://hetlingertkd.com
Jetpack: Unknown
WP.com: UnknownThe blog I need help with is: (visible only to moderators and staff)
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Hello there,
I sincerely apologize for the inconvenience you’re experiencing with your website. As a WordPress.com volunteer, I regret to inform you that we won’t be able to provide further assistance since your site is not hosted on WordPress.com, and we don’t have access to specific information about it.
It’s important to understand that WordPress.com and WordPress.org are two distinct platforms with different hosting setups and features. To grasp the differences, I recommend reading the following link:
WordPress powers millions of websites, from bloggers and small businesses to massive news sites and companies. This guide will help you to understand the difference between WordPress.com and WordPress.org, and which might be the best fit for your website. Overview of Differences The same WordPress software powers both WordPress.com and WordPress.org sites. One of the main differences is hoFor resolving the issues with your website, I suggest reaching out to your hosting provider, AWS, as they may have valuable insights or solutions for your situation. Alternatively, if you have a web administrator, they might be able to assist you in identifying and rectifying the problem.
Another option is to seek help from the WordPress.org community by posting your query on their forum. The WordPress.org forum is a valuable resource for troubleshooting and finding solutions, and you can access it through this link: https://wordpress.org/support/forum/how-to-and-troubleshooting/.
I hope one of these avenues leads you to the resolution you seek for your website. Should you need any further assistance or have any other questions related to WordPress.com, feel free to reach out.
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Hey there,
As mentioned, on these forums, we can only assist with WordPress.com related issues. Therefore, I wanted to remind you about the option to migrate your WordPress site to our servers.
The content alone can be moved by exporting from Tools > Export, and then imported as per these steps here: https://en.support.wordpress.com/import/ (Tools import). To get the storage you need, and to be able to use a custom primary domain, a paid plan would need to be in place: https://wordpress.com/pricing/
Alternatively, a site can be migrated into WordPress.com, as is – including all content, themes and plugins. We make the migration process easy with the WordPress.com Migration plugin, which you can find at this link: https://wordpress.org/plugins/wpcom-migration/.
A site being migrated into WordPress.com using this plugin would require a WordPress.com Business Plan.
We provide a fully managed hosting service with a custom server environment, specifically optimized for WordPress. This means you’ll benefit from built-in security measures, performance improvements, and in-house support to address any questions or concerns you may have.
Migrating your site to WordPress.com may initially seem like a daunting task, but the advantages of our fully managed hosting service outweigh the effort involved. With our optimized server environment and tailored version of WordPress, you’ll have access to the best possible hosting service for your WordPress website.
However, if you decide not to migrate your site to WordPress.com, don’t worry! We still want to ensure you receive the help you need. The open-source WordPress forums are available to provide support, where you can connect with experts in WordPress who are well-equipped to assist you with any issues you may encounter.
We hope this information is helpful. If you have any questions or concerns, please don’t hesitate to contact us. Thank you for considering WordPress.com as your hosting solution!
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