my website is highjacked, i cannot login anymore myself, neither with new pasword asked.

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  johanverdo · Member · Dec 10, 2019 at 8:06 pm

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  what can be done?

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  staff-blorbo · Staff · Dec 10, 2019 at 11:59 pm

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  What is the URL of the site you’re trying to access?

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  johanverdo · Member · Dec 11, 2019 at 9:14 am

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  http://www.wtcdvv.be

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  staff-mckluskey · Staff · Dec 11, 2019 at 10:37 am

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  Thanks for the URL. Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elswehere.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:

  WordPress.com vs. WordPress.org

  You can look for help at the community forums here: https://wordpress.org/support/forums/

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.