My website is locked

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  confidencerulesorg · Member · Nov 23, 2018 at 8:08 pm

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  Hello, I am on vacation and am trying to do some work to my site. However, every time I try to log in, it says that Jetpack has locked my website and needs my IP address. Please help ASAP

  The blog I need help with is: (visible only to logged in users)

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  skipiczeljko · Member · Nov 23, 2018 at 8:42 pm

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  Hello,

  your website is using a self-hosted version of WordPress which is hosted with BlueHost.

  You will need to ask for further help on the WordPress.org forum:
  https://wordpress.org/support/

  But I will give you an article that might help you before you post on the .org forum.

  Homepage

  
  Try the steps here and if you do them correctly, you will be able to get into your website again.

  In addition, here is a helpful article that can help you understand the difference between .com and .org versions of WordPress:

  WordPress.com vs. WordPress.org

  I hope this helps.