My website is missing

  • Unknown's avatar
    beckydorsett · Member ·

    I was working on my website and went to update and the next thing I know the entire site is gone. I had published it but when I type in the website address it shows the “coming soon” page. I just paid for my domain name through WordPress yesterday as well.

    Does this mean I have to start all over??

    beckydorsettpr.com is the domain name that I purchased through WP.

  • kokkieh · Staff ·

    Hi there,

    It looks like you’re logged into the wrong account.

    The domain, beckydorsettpr.com, is registered with us, but it belongs to a different username than the beckydorsett account you used to post here.

    Log out of this account, and log in as your other account, and you’ll have access to your site.

    If you don’t remember the login details for the correct account, please follow our account recovery process at https://en.support.wordpress.com/account-recovery/ so we can help you regain access.

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