My website is no longer associated with my login?

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  jasonlavin0617 · Member · Apr 29, 2019 at 9:54 pm

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  I don’t know why, but when I login I don’t see my website (eventwrappings.com). All I see is the option to create a site on the left side. Not sure what is going on.

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  stefanclin · Member · Apr 30, 2019 at 9:07 am

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  Hi there,

  I have tagged the thread for a Staff member to take a look. Are you sure your account jasonlavin0617 is associated with the domain eventwrappings.com? maybe you have transferred/changed the domain to another account.

  If you go to the Manage -> domains what do you see over there?

  Thanks
  Stefan

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  themagicrobot · Member · Apr 30, 2019 at 9:15 am

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  @jasonlavin0617 It appears you are just logged in to the wrong account to reach that particular site. Sign out from here and log back in with the correct username or email address (and password).

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  fstat · Staff · Apr 30, 2019 at 9:29 am

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  Hi there,

  If you still have access to the email connected to the account associated with that site, you can enter that email address in the password recovery form:

  https://en.wordpress.com/wp-login.php?action=lostpassword

  If that doesn’t work, in order to regain access to a WordPress.com account, we’ll need one of the following things:

  * A transaction ID for any upgrades purchased for the account

  https://en.support.wordpress.com/transaction-id/

  * The WordPress.com account activation link, which we sent to your email address when you first registered with us.

  For more information please read our Account Recovery guide:

  Recover Your Account