my website is no longer loading?

• 

  bobmarywitt · Member · Feb 27, 2024 at 9:17 pm

  • Copy link
  • Add topic to favorites

  my website address is resytlingconcepts.com, but when you go to it the wordpress site is effectively missing. I also can’t access the dashboard any longer to troubleshoot. I can’t log into the admin panel, that no longer exists either. logging directly into wordpress says I have a site that isn’t visible, but when I click to the blog name, which is listed, it’s showing as visible.

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  staff-doublebassd · Staff · Feb 27, 2024 at 11:22 pm

  • Copy link

  Hi there,

  restylingconcepts.com is not hosted here at WordPress.com, but rather with Go Daddy. I would recommend contacting Go Daddy, as they would be able to assist you in regaining access to the back end of your site:

  https://www.godaddy.com/help/contact-godaddy-customer-support-20320

  To clear up any confusion, WordPress.com and WordPress.org are two different entities, but the essential difference is that we don’t have access to all WordPress sites, only ones hosted on our WordPress.com servers. For more information, please see:

  WordPress.com vs. WordPress.org

  Hope this helps. Let us know if you have any questions.

  Thanks!