My Website Is Not Associated With My Login Anymore
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I recently had a consultant redo my website and I went to edit some of the website’s content after he finished and realized that I don’t have access to it anymore. I tried to login with my last known password and it stopped me saying I didn’t have the correct password. I then went to reset my password with my username mrodriguez1228. It sent me a link to reset my password to my email account (email visible only to moderators and staff). I reset the password from the link and when I logged in I went to the My Site link and it stated that I don’t have any websites associated with my account. If I go to my website’s admin page for a login at smartinetworks.com/admin I can’t login with the credentials that I reset it to. I don’t understand why this is happening. Please help.
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Hi there,
Your site is not hosted by us (WordPress.com). It is using the open-source WordPress software and it is hosted by GoDaddy. Therefore, you need to contact them regarding your login issue.
We’re only able to provide support for WordPress websites that are hosted by us. If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:
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