my website is not letting me access wordpress

  • Unknown's avatar
    marytaaron · Member ·

    im struggling with my site, every time i try and open something it asks what site do i want, its as if its stuck on a loop. im due to renew but have not received away to pay, if i wish to renew

    The blog I need help with is: (visible only to logged in users)

  • staff-zinnia · Staff ·

    Hi –

    Sure thing. I’d be glad to help.

    All of the purchases associated with your user account can be found at https://wordpress.com/me/purchases/

    Once there, you’ll see the business plan and 4 domains that are all connected to the same site.

    The domain mapping on relationshiphub.co.uk is the only one that is nearing a renewal. That needs to be renewed prior to 2019-12-27.

    The domain registrations on couples-therapist.co.uk and brentwoodcounselling.co.uk have already automatically renewed and will not expire until next year, 2020-08-14.

    The business plan for these sites does not expire until 2020-03-07.

    Last, the domain registration for marytaaron.com expires on 2020-04-11.

    I hope that helps. Write back with more questions.

    Don’t forget that the business plan on this account gives you access to 24/7 live chat support via https://wordpress.com/help/contact/

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