My website is not loading

  • Unknown's avatar

    There are a few issues that I would like resolved. Firstly I cannot access my website as it appears to be down. I have emailed the host can you suggest any other things I could try. Also, I installed the Twenty Fourteen using a child theme a month and a half ago which showed really well on mobiles (which as it is a responsive theme I expected) a couple of weeks ago when I viewed it on my mobile phone it’s very small and to the very left. The last plugins I installed were Jetpack and W3 total cache. Finally if the parent theme updates how do I transfer those updates to the child theme. Thanks in advance – http://www.yourkibitz.com

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi, you are in the wrong forum.

    This is the WordPress.com support forum. We do not provide support for WordPress.ORG software installs.

    WordPress.com and WordPress.org are completely separate and different http://support.wordpress.com/com-vs-org/

    If you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there and receive advice from WordPress.ORG bloggers.

  • Unknown's avatar

    Thanks for replying, I didn’t realise there was a difference. I have now posted in wordpress.org

    Thanks

  • Unknown's avatar

    You’re welcome. :)

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