My website is not opening on certain mobile devices

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  ppcinebr · Member · Dec 8, 2025 at 10:22 am

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  I am experiencing an issue where my website ppcinebr.cc does not open on some mobile devies, especially iPhones, Server users have recently reported that the site either fails to load or gets stuck while trying to open it.

  The website is functioning normally on desktop and on many android devices, so the issue seems to be limited to specific mobile brwoser.

  Before I investigate further:

  Could this be related to any known browser compatibility issues?

  Are there WordPress.com settings or configurations that might affect mobile accessibility?

  Is there any recommended way to diagnose website loading failures on certain devices?

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  staartmees · Member · Dec 8, 2025 at 10:54 am

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  We can’t help as that site isn’t running on the wordpress.com platform.

  That ppcine is considered to be illegal and a lot of providers simply block those things.

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  staff-jeev · Staff · Dec 9, 2025 at 6:11 am

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  Hi @ppcinebr As mentioned above, the site ppcinebr.cc isn’t hosted at WordPress.com. It uses self-hosted WordPress.org and is hosted with Cloudflare, you can check it here https://wordpress.com/site-profiler/https://ppcinebr.cc
  
  For self-hosted sites, please reach out to your hosting provider as they would be able to check logs and help you debug/troubleshoot the issue.