My website is not within my wordpress account

• 

  nharon · Member · Apr 10, 2019 at 11:58 am

  • Copy link
  • Add topic to favorites

  I logged into my WordPress account to work on my website and found that I no longer have any sites registered to my account. My website is fully established, activated and running, and yet I cannot access it. My website is still active and live. How did this happen, and how can I gain access back to my website? I am very confident that this is the username and e-mail used to create it, and I only have one WordPress account. Please help me retrieve it if possible!
  If it is not possible to gain access, is it possible to remove/delete my original website so I can build it again? I rather not leave it existing as my business is distinct and I don’t want my customers confusing the domains.

• 

  kruttikapatil · Member · Apr 10, 2019 at 12:12 pm

  • Copy link

  Hi there,

  Please share the URL of your site so that we can assist you further.

• 

  nharon · Member · Apr 10, 2019 at 12:17 pm

  • Copy link

  Hi!
  My website is http://www.nematours.com

  Thank you!

• 

  kruttikapatil · Member · Apr 10, 2019 at 12:21 pm

  • Copy link

  Hi there,

  You are in the wrong support forum. You are using the self-hosted version of WordPress rather than WordPress.com. WordPress.com forum helps the sites hosted on WordPress.com only.

  Name Servers :
  ns2.hosting2go.nl
  ns1.hosting2go.nl

  You need to login in WordPress.org Account.
  For further queries please ask your question here: https://wordpress.org/support/forum/miscellaneous/#new-post

  Note the difference here between .com and .org

  WordPress.com vs. WordPress.org

  Hope this helps .

  Thanks!

• 

  kruttikapatil · Member · Apr 10, 2019 at 12:23 pm

  • Copy link

  Adding more to above thread, you can login to org site using following link:
  https://login.wordpress.org/?locale=en_US