My website is not working

  • Unknown's avatar
    timshepherdlawns · Member ·

    When I try to load my website, the following comes up:

    /home1/agrassac/public_html/wp-content/themes/photocrati-theme-v4.7.3/photocrati-gallery/module.photocrati_gallery_legacy.php is not a valid Pope module

    My website is not viewable which I want to fix immediately

    I don’t have a site linked to this WordPress.com account

  • kokkieh · Staff ·

    Hi there,

    Your site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider.

    Please contact support for the theme you’re using directly for help with this, as that error shows the theme is causing the issue.

    For general help with the version of WordPress you’re using, you can ask the WordPress.org community over at https://wordpress.org/support/forums/

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