My website is showing as unavaible?

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  realchattermayne · Member · May 23, 2017 at 10:10 am

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  My website is showing as temporarily unavailable and says to contact customer support, how do I fix this?

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  otpidusprime · Member · May 23, 2017 at 10:14 am

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  Hello @realchattermayne
  Please provide the link to the site in question.

  Thanks! 🙂

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  realchattermayne · Member · May 23, 2017 at 10:25 am

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  Realchattermayne.com

  http://www.realchattermayne.com/cgi-sys/suspendedpage.cgi

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  otpidusprime · Member · May 23, 2017 at 10:31 am

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  http://www.realchattermayne.com is not hosted on WordPress.COM. It hosted at BlueHost and is probably using the WordPress.ORG software.

  You have posted your issue in the wrong forum. This forum only supports the sites hosted on WordPress.COM and not elsewhere.

  Both(WordPress.COM and WordPress.ORG) are different products. You can find out the differences between them here: https://en.support.wordpress.com/com-vs-org/

  To get help, please post your question on the WordPress.ORG support forum: https://wordpress.org/support/

  We are really sorry that we cannot help even tough we want to. Hope you issue gets resolved ASAP.

  PS: I would suggest you to contact the BlueHost support team or the FastDomain support team for this.

  Thanks!

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  realchattermayne · Member · May 23, 2017 at 10:47 am

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  I’m confused because I log in at WordPress.com not WordPress.org. I don’t even have an account with them

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  otpidusprime · Member · May 23, 2017 at 10:51 am

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  You do not need a WordPress.ORG account to have a WordPress.ORG site as your site is hosted at BlueHost and domain is registered via FastDomain, i would suggest you to contact them as it seems like a server or domain issue.