My website is showing this error ‘The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.’

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  jackshor1 · Member · Aug 10, 2020 at 11:45 am

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  Site domain: ‘Makeupforgirl.com’
  I created this site in WordPress and now the error is blocking public and me from visiting my website and I can’t even open my admin panel to change anything. I have tried everything like Renaming the plugins, Copying missing files from GitHub. Even though Debug true value now does not show any error or warning, still I cannot access my website and it’s admin panel.It would be great if someone can help me with this.

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  writer0001 · Member · Aug 10, 2020 at 12:02 pm

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  Hi there,

  I just double checked and according to ICANN Lookup and Whoishostingthis.com, makeupforgirl.com is not hosted on WordPress.com, but on HostGator/GoDaddy.

  DNS1.HOSTGATOR.IN
  DNS2.HOSTGATOR.IN
  DNS3.HOSTGATOR.IN
  DNS4.HOSTGATOR.IN

  Your account with WordPress.com (where we are) is also less than half an hour old, so it sounds like you might be using WordPress.org. If this is the case, you’ll actually need to go to their forums to get help: https://wordpress.org/support/forums.
  It may also help to reach out to your hosting provider.
  To clear up any confusion, this support document explains the difference: https://wordpress.com/support/com-vs-org/.

  Sorry we couldn’t be of more assistance.
  Here’s a WordPress.org page that could help:
  https://wordpress.org/support/topic/site-experiencing-technical-difficulties/

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  hgcustomeradvocate · Member · Aug 11, 2020 at 1:27 pm

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  Hello!

  It looks like you may need to update your name servers. We (HostGator employee here) looked, based on the info your “whois” and don’t see that you’re a customer of HostGator, but your name servers are pointing to HostGator. You should contact http://www.domainshype.com to see how to update your name servers.

  Also, whomever is hosting you, you’re going to want to buy domain privacy so that all your personal information isn’t hanging out there like it is currently.

  Good luck!