My website isn’t live it looks like its been deleted?

  • Unknown's avatar

    I cant find my website, an old employee set up and now I can’t find my website?

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    First things first: what is the URL of your ‘missing’ site?

  • Unknown's avatar

    Hi there!

    It looks like the Business plan expired, and you upgraded a different site than the one that originally had the plan on. The theme also changed on the original site after the plan expired, so the site looks different.

    To clarify, here’s the correct site that had the plan: https://huanlogistics.wordpress.com.

    You upgraded huonlogisticspng.wordpress.com, which is a different site altogether.

    To fix this, I moved the subscriptions along with the domain to the correct site.

    Now, your domain and the WordPress.com Creator plan are on the correct site. However, your homepage looks different because of the new theme.

    Next, please reactivate the previous theme. You can do so by clicking here and activating the Munchies theme on your site.

    Finally, you may also want to consider deleting your other site at huonlogisticspng.wordpress.com to avoid confusion in the future. Here’s how to delete your site:

    WP
    Delete a Website
    3 min read
    This guide explains how to shut down your WordPress.com site and erase (delete) all of its contents permanently. How to Delete Your Site ⚠️ Deleting a site permanently removes it and you’ll never be able to re-use its WordPress.com address (such as yourgroovysite.wordpress.com). To permanently delete your WordPress.com website, follow these steps: Consider if you need

    Hope that helps! Feel free to let us know if you have more questions.

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