My website isn't loading

  • Unknown's avatar
    samthomphotography · Member ·

    I’m trying to get onto my website: but it’s saying “Site Temporarily Unavailable” We apologize for the inconvenience. Please contact the webmaster/ tech support immediately to have them rectify this.
    error id: “bad_httpd_conf”

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    pmciano · Member ·

    @samthomphotography

    You’ve reached support for the free blogs hosted at WordPress.com. The site you’ve indicated, samthomphotography.com, is running a self-hosted/installed version of WordPress (using the free WordPress.org software).

    To clear up any confusion, WordPress.com and WordPress.org are two different entities. You can read more about that here:

    WordPress.com vs. WordPress.org

    Since your site is self-hosted with a different provider, support staff at WordPress.com do not have access to your site’s files or the ability to provide support for your current issue.

    You can find support for your self-hosted WordPress site here:

    http://wordpress.org/support/

    http://codex.wordpress.org/

    If you need professional help for your self-hosted WordPress site, please check out:

    http://jobs.wordpress.net/

    You may also wish to contact your host’s support team for more assistance.

    If you have any questions regarding WordPress.com, please let us know.

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