my website name expired and there is nothing in purchases

  • Unknown's avatar
    ruhuainy · Member ·

    Hello,

    My website name expired on may 16th and I am trying to renew it but I do not see where I can do that. please can you help so the site can be back up.

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    themagicrobot · Member ·

    As the domain was registered May 2023 but this account was only created August 2023 then you’ll need to log out and log back into the account connected to the domain.

    WP
    Recover Your Account
    in WordPress.com Support
    5 min read
    At some point, you may run into a situation in which you’ve lost access to your account. This guide will explain the steps to avoid getting locked out and how to recover your account if you cannot log in. Before you follow the instructions below to recover your account, verify that your site is hosted through WordPress.com. You can use our Site Profiler and enter your custom domain to ver
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