My website not displaying pages correctly

  • Unknown's avatar
    artthoughtscreator · Member ·

    Hi, it’s been a while and my website is a total mess. There aren’t any problems in the dashboard , but when you actually open it things are all over the place and you can’t read anything. It used to work just fine and I spent a lot of time designing every page to look nice. I really need to fix this asap so please help me.

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • fstat · Staff ·

    Hi there,

    I’m truly sorry to hear about the troubles you’re experiencing with your website. I understand how frustrating this can be, especially after dedicating time and effort to designing it.

    However, I need to clarify that your site is not hosted on our WordPress.com managed hosting. Due to this, we have certain limitations in assisting with direct investigations and fixes, since our capabilities are restricted to the sites we host directly.

    To give you a bit more insight, our managed hosting at WordPress.com provides a robust infrastructure and specialized support tailored to WordPress.com users. If you’d like more details about our hosting, you can find it here: https://wordpress.com/hosting/

    If you’re considering a change in hosting providers, we do offer an easy-to-use migration plugin that allows you to move your site seamlessly to our managed hosting platform. Here’s more information on how you can use the migration tool:

    https://wordpress.com/support/import-using-move-to-wordpress-com/

    Still, I recognize that you’re in need of immediate assistance. Since your site is using the free open-source version of WordPress, I’d recommend seeking assistance in the community support forums specifically for that version. The community there is very knowledgeable and can provide guidance on a variety of issues. They’re in the best position to help with problems like yours. Here is the address to those forums:

    https://wordpress.org/support/forum/how-to-and-troubleshooting/

    I truly hope your issue gets resolved soon, and if you have any other questions or need clarification on our services, please don’t hesitate to ask.

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