My website recently purchased: seylandigital.com

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  hiffni · Member · Mar 1, 2019 at 10:04 am

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  The plan shows Free. But I paid and bought it. Pls explain. Also, let me know how to change payment methods.

  The blog I need help with is: (visible only to logged in users)

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  pranaliwp · Member · Mar 1, 2019 at 10:15 am

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  Hello,

  The plan shows Free. But I paid and bought it. Pls explain.

  I am adding staff to look into this issue.

  Also, let me know how to change payment methods.

  You can change your credit card details for a purchase by selecting that purchase from the Manage Purchase page. Then choose “Edit Payment Method”.

  Thanks,

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  staff-doublebassd · Staff · Mar 1, 2019 at 6:15 pm

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  Hi there,

  The domain and plan that you purchased is not under the WordPress.com account you are contacting us from in this thread. Do you have another WordPress.com account you can log into? Try to log into that account and see if you can see your purchases here:

  https://wordpress.com/me/purchases

  Let me know if you have any questions.

  Thanks,