my website SAVEYOURSELFSAVEUSALL.COM

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  mtestsitez · Member · Sep 22, 2022 at 7:20 pm

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  my website SAVEYOURSELFSAVEUSALL.COM has lost ALL its content. CAN YOU HELP?

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  staff-blorbo · Staff · Sep 22, 2022 at 10:20 pm

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  Hello, I’m sorry to hear that you have trouble with your website. However, your site was not hosted with WordPress.com. It was a site using the open-source WordPress software (from WordPress.org) but hosted with GoDaddy.

  Because WordPress.com and WordPress.org are two separate entities, we cannot access files or data for sites hosted elsewhere, so WordPress.com staff can only assist with sites hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  The site was also not using our backup product https://jetpack.com/upgrade/backup/ so we won’t be able to directly assist with this.

  In this case, I recommend contacting GoDaddy, as they may still have a backup of your account with them: https://www.godaddy.com/help

  If not, you’re welcome to start a new site with us at https://wordpress.com/start where you’ll at least be able to copy and paste your content from an archived copy like https://web.archive.org/web/20220213093037/http://nzu.5e1.myftpupload.com/