My website says it’s unsecure
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For some reason, sometimes when I visit my own paid wordpress blog website, I end up with a website that looks like it is missing all of its design, left with the basic, undesirable structure. If I try clicking on anything within the page, say the articles section for example, I get a message that says ‘Your connection is not private, ERR Authority Invalid’. Then if I click on advanced, I get a message saying ‘This server could not prove it is my website; its security certificate is not trusted by your computer’s operating system’. How do I have that fixed? This has happened before but it seemed to fix itself. I just don’t want it to continue happening, especially after I make a new post and send an email out to my readers with the link like I did this morning.
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Hi there!
What’s the address of the site you’re working on?
Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software, we won’t be able to help you out and you’ll want to seek help at these forums:
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Hi!
My website is http://www.apintsizedimpact.com and it is a wordpress.com website. I did some updates with the software and backed up my files, which I thought would help perhaps. But it is still doing it at select times. Currently it seems to be happening to my About page. On my phone it comes up with a simpler message saying “This site’s certificate is not trusted”. I’m not sure what else to do.
Amy
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http://www.apintsizedimpact.com/ is not a WordPress.com website. It is not hosted on our servers.
That site was made using the open source WordPress software made by the community on WordPress.org, and your hosting provider for that website is Namecheap.com.
We cannot help in this forum, as we have no control at all over your site.
SSL is set up at your host, so Namecheap in this case. Please contact them directly for help with this.
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