my website says troubleshooting,

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  charkeylaspearman · Member · Apr 5, 2022 at 9:49 pm

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  Hello. Every time I tried to access my website through the URL it’s telling me about troubleshooting. I have tried everything and it still won’t pull my website up. Please help me, customers are depending on it being up soon.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Apr 6, 2022 at 7:05 am

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  Hi there,

  Your site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider, so I’m afraid our ability to help here is limited.

  Please contact support at your hosting provider, or ask the WordPress.org community for advice instead. They provide support for the version of WordPress you’re using:

  https://wordpress.org/support/forums

  You can also look at the documentation that explains the most common causes of this type of error here:

  https://wordpress.org/support/article/common-wordpress-errors/