My website seems to have disappeared.

  • Unknown's avatar
    brotherjulianosl · Member ·

    Dear Sir / Madam,

    My website ‘ImprovingProspects.UK’, purchased from Easily.com, hosted by SiteGround (ua.siteground.co.uk), seems to have errors. I have made no changes to the website or domain for many months.

    https://wordpress.com/pages/improvingprospects.uk has no pages listed.
    But https://wordpress.com/pages does list the pages.

    If I enter ImprovingProspect.UK into a browser I get:

    Error
    The requested URL could not be retrieved
    ________________________________________
    Error: The web filter could not find the address for the requested site
    Why you are seeing this:
    The system is unable to determine the IP address for improvingprospects.uk
    Possible reasons could be:
    • The site name has been entered incorrectly or does not exist. Please double check you have entered the correct URL.
    • The Domain Name Server (DNS) is unable to resolve the IP address for this domain.
    If this problem persists, please ask your administrator to:
    • Check your DNS services are operating correctly.
    ________________________________________

    Please advise.

    Regards Julian Griffin

    The blog I need help with is: (visible only to logged in users)

  • rossviviano · Staff ·

    Hey Julian,

    There isn’t a whole lot we can do here. There are two different versions of WordPress. These are the support forums for WordPress.com, and you have the self hosted WordPress.org version. You can read about the differences here:

    https://en.support.wordpress.com/com-vs-org/

    Try getting support from SiteGround directly, or post your question in the WordPress.org support forums:

    https://wordpress.org/support/

    Good luck!

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