My website should be business not free

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  miriamomarks · Member · Apr 4, 2020 at 12:48 am

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  I have paid $300 for the business web site access for my domain and I wanted to upgrade for more services. After trying to upgrade for more services, the checkout asked me to pay another $300 for the business plan. Why is my web site not on the business plan: http://www.miriamomarksmba.com?

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  justjennifer · Member · Apr 4, 2020 at 8:58 am

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  Hi there, it does look like your above site has been upgraded, but I’ve flagged this thread for Staff attention and assistance. Thanks for your patience while they get back to you.

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  kokkieh · Staff · Apr 4, 2020 at 9:50 am

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  Hi there,

  The WordPress.com account you’re using to post here only owns a free site, http://miriamomarks.wordpress.com, and has never bought any upgrades from us.

  The site at https://miriamomarksmba.com/ belongs to a completely different username account. You’ll need to log out of the miriamomarks account you used to post here, and log back in as the account that owns that site in order to make any changes to it.

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  miriamomarks · Member · Apr 4, 2020 at 2:40 pm

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  Thank you! I’m in the correct account now to edit the web site.

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  kokkieh · Staff · Apr 4, 2020 at 2:42 pm

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  Excellent :)

  Thanks for letting me know.