My website UltimateEnergyHealing.com

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  suemckenney · Member · Dec 3, 2014 at 7:30 pm

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  My website is missing! Do you have a backup you could restore?

  Thanks
  Sue McKenney

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Dec 3, 2014 at 7:33 pm

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  This site is not missing http://suemckenney.wordpress.com/

  Ultimate Energy Healing Blog
  A discussion about Energy Health on spiritual, mental, emotional, and physical levels

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  timethief · Member · Dec 3, 2014 at 7:36 pm

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  There is no domain mapping upgrade for UltimateEnergyHealing.com. If you would like to use this domain you will first need to set up domain mapping.

  When you purchase domain mapping the content stays exactly where it is and nothing except the URLs changes.

  Important Notes Before Upgrading http://en.support.wordpress.com/domains/#important-notes-before-upgrading

  In order to map to a domain one must have an underlying .wordpress.com subdomain blog to map from, and the domain name you desire must be available for purchase, or you must already own the domain URL.

  You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard at > Store > My Upgrades to purchase upgrades for the blog.

  See here if you do not own a domain http://en.support.wordpress.com/domains/

  See here for mapping an existing domain that you already own http://en.support.wordpress.com/domains/map-existing-domain/

  After you do the primary blog set up it can take between 24 – 72 hours for domain name propagation to take place throughout the internet. You can view the DNS changes here > http://www.whatsmydns.net/ What’s important during that stage is to be patient.

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  suemckenney · Member · Dec 3, 2014 at 7:38 pm

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  I had ultimateenergyhealing.com for 4 years and suddenly it disappeared.

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  raincoaster · Member · Dec 3, 2014 at 7:41 pm

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  You didn’t buy it from WordPress.com did you? Did you make sure to keep paying the annual fee for it?

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  timethief · Member · Dec 3, 2014 at 7:43 pm

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  URLs do not suddenly disappear. We purchase them from a domain registrar and and pay annually to retain the domain. If we domain map then we pay annually for a domain mapping upgrade as well. If we fail to pay then the domain and/or the mapping is lost.

  ultimateenergyhealing.com doesn’t appear to resolve at the moment, so we are unable to tell you who is hosting the website. That usually means:

  #1. Domain Doesn’t Exist
  #2. You Made a Typo

  Mistyping a domain name is the other main reason why users see this error message. Please check to see if the domain exists https://ca.godaddy.com/domains/searchresults.aspx?ci=83269

  As you can see you no longer own that domain and it is available for purchase. If you would like to purchase and use this domain you will first need to purchase a domain mapping upgrade as I outlined above.

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  suemckenney · Member · Dec 3, 2014 at 8:06 pm

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  Thanks for all your help. I found the wordpress blog and bought the mapping again. Don’t know why it didn’t renew…