My website was deleted ?!

  • Unknown's avatar

    Hello,

    My website http://www.fetichis.com was deleted without my permission and without being notified. However, my subscription was until July 2019. And, I was going to renew it. In addition, I want to inform you that my ex concubine me big problems. She are already 4 complaints against him including one for hacking and one for identity theft. So, I have big suspicions on her. In any case, I never made requests for deletions of my website. Can you help me please??

    Thx you in advance!

  • Unknown's avatar

    I have access to the control panel but the site is not apparent. This is weird.

  • Hi there,

    I checked your account and your domain was suspended because the email that we sent you to verify the domain was not ever verified. I just resent the verification email and once you open the email and click the verification link, the suspension will be lifted automatically. Sometimes it takes an hour or so to receive the email, but let me know if you do not see receive it within the next few hours.

    Thanks,

  • Unknown's avatar

    Hi,

    I don’t receive the email BUT I don’t understand because my website is active since 2017… So why do a verification with a email, brutally, in April 2019?

  • @fetichis, registrars periodically verify contact information. If they are unable to reach you within 15 days, the domain will be suspended until verified.

    You can read more about that here:
    https://www.icann.org/resources/pages/non-response-2014-01-29-en

  • Unknown's avatar

    I d’ont receive the email. I have nothing in the junk posts either. My address which is linked to my site: (email visible only to moderators and staff)

  • Hi there,

    That is not the email address you provided when registering the domain.

    To see your domain contact email, go to My Site ->Domains and click on your domain. Then click on Privacy and Contacts to view the contact information. The verification email is sent to the email address listed on that page:

    https://en.support.wordpress.com/update-contact-information/

    The email will be coming from the address, (email visible only to moderators and staff), so try searching for that address in your email account.

  • Unknown's avatar

    I just made the mail change. I put another email address and suddenly, I wait for your new email. Thank you

  • Okay, I can see the updated email address in your account, and our logs show we’ve sent the email.

    It can take a little while for the email to arrive, so give it an hour or two if it doesn’t come immediately. Also make sure to check your spam folder and to do a search for the address I gave above if you can’t find it.

    As soon as you click on the link in the email to verify the contact info, the domain should start working again.

  • Unknown's avatar

    It’s good! I see my website now. Thx you very much!

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